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Some have argued that people who work in the service
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23 Oct 2017, 18:10
23 Oct 2017, 18:10
Expert Reply
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Question Stats:
75% (00:35) correct
25% (00:32) wrong based on 64 sessions
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Some have argued that people who work in the service industry experience subtle psychological damage each time they (i) __________ their true emotions in order to put on a smile for the customer. Unfortunately, such efforts are (ii) ___________ of the job, as no one wants to be served by a weepy waiter or an irate flight attendant.
| Blank (i) | Blank (ii) |
| (A) masquerade | (D) the apex |
| (B) simulate | (E) the conceit |
| (C) mask | (F) part and parcel |
Practice Questions
Question: 98
Page: 68
Question: 98
Page: 68
Re: Some have argued that people who work in the service
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12 Nov 2017, 18:37
12 Nov 2017, 18:37
Expert Reply
Explanation
The sentence says that people who work in the service industry put on a smile for the customer, implying that they hide their true emotions in some way. Masquerade is close, but it means either “to pretend to be someone” or “to be disguised as something else.”
Neither of these are quite right, so the correct word is mask. For the second blank, you need something like a requirement. Apex is a high point (i.e., “The apex of my career was playing for the Knicks.”). Conceit means a fanciful notion. Part and parcel, meaning “an essential piece of something,” is the correct phrase.
Mask, part and parcel.
The sentence says that people who work in the service industry put on a smile for the customer, implying that they hide their true emotions in some way. Masquerade is close, but it means either “to pretend to be someone” or “to be disguised as something else.”
Neither of these are quite right, so the correct word is mask. For the second blank, you need something like a requirement. Apex is a high point (i.e., “The apex of my career was playing for the Knicks.”). Conceit means a fanciful notion. Part and parcel, meaning “an essential piece of something,” is the correct phrase.
Mask, part and parcel.
gmatclubot
Re: Some have argued that people who work in the service [#permalink]
12 Nov 2017, 18:37
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