The investigative panel was nothing short of outraged by the bus driver's negligence and lack of remorse. It determined that the driver had failed to follow the established (i) $\(\qquad\)$ . As a result, she had compromised the safety of the passengers. More fundamentally, however, she had actually and effectively (ii) $\(\qquad\)$ at least two of her riders' rights.

Blank (i)	Blank (ii)
A. code of conduct	D. abrogated
B. rules of engagement	E. renounced
C. terms of use	F. negated