Re: Customer reviews are becoming a fixture on retail and consumer brand
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20 Dec 2025, 09:28
The sentence describes a recent trend in retail: the accelerated adoption of customer reviews, even though reviews may include negative comments.
The reason given for this adoption is an "enlightened approach" to negative comments, which means retailers have adopted the belief that negative reviews are not as damaging as previously thought.
The structure is: Accelerated adoption → Enlightened approach → The [Blank] that occasional negative reviews do not hurt sales.
The blank needs a word meaning acceptance or recognition of a fact.
- A. ebullience: The quality of being cheerful and full of energy. (Irrelevant.)
- B. repudiation: Refusal to accept or be associated with. (Opposite; they are accepting the presence of negative reviews.)
- C. opulence: Great wealth or luxury. (Irrelevant.)
- D. acknowledgement: Acceptance of the truth or existence of something. (Fits the meaning perfectly; they are accepting the fact that occasional negative reviews are not fatal to sales.)
- E. refusal: The act of saying no. (Opposite.)
The correct choice for Blank (i) is acknowledgement.