Ok follow me.
Clear the cache of cookies before to use chrome OR use Firefox OR Microsoft edge. Do not use IE because is deprecated. I donnot know why people still use that browser. Microsoft does not suggest to use anymore.
After this go to Registration page
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for a new account with user and email and what you have to pay very attention is the captcha code which at the bottom which is case sensitive. Pay attention to the letters in capital and numbers. I made a fake account right now and it works.
Let me know sir
Regards