In today's times, a large number of youngsters are invariably getting involved in conflicts that they are not sure how to manage. These include teasing, jealousy, and even physical aggression or bullying. The youth are not always able to manage these conflicts successfully, a scenario that sometimes manifests itself through acts of juvenile delinquency. The incidence of such violent or anti-social behavior could be greatly curbed if these youths could be taught to manage conflict in a more productive manner. Thus, there is no doubt that conflict-resolution education is a beneficial component of a comprehensive violence prevention and intervention program in schools and communities. Such an education would allow the aggrieved parties to express their respective points of view, voice their interests, and find mutually acceptable solutions. What conflict-resolution education programs do is help the youngsters understand that while conflicts are inevitable, it is possible for people to learn new skills in order to be able to deal with this conflict in nonviolent ways. The most effective of these programs are ones that are comprehensive and involve several components such as the problem-solving processes and principles of conflict resolution, the understanding of effective communication and listening, critical and creative thinking, and an emphasis on personal responsibility and self-discipline.

What is the primary purpose of the author in the passage?

A. to advocate that better counselling services be provided to juveniles prone to violent behaviour
B. to reconcile the views of opposing parties and explain why such a reconciliation is the preferred option
C. to discuss the futility of using violence as a means to settle conflicts and advocate for the use of non-violent methods
D. to recommend that conflict-resolution education be mandatorily taught in schools and communities
E. To assert that problem-solving processes are an inherent part of an effective conflictresolution education program



Which of the following assertions is NOT supported by the information in the passage?

A. Violence could act as an outlet for youngsters who are unable to manage conflicts in their lives
B. Conflict-resolution education is not the only component of an effective violence prevention program
C. The stress on critical thinking could be one differentiator between an effective and a not-so-effective conflict-resolution education program
D. An effective conflict-resolution education program strives to arrive at solutions that are acceptable to both the parties
E. Minimizing conflict in the lives of juveniles should be one of the primary objectives of an effective conflict-resolution education program