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Re: GRE Terminated - Security Issues [#permalink]
Hello,

Unfortunately not. I called the call center the following day, and after waiting for 40 minutes they picked up. They said they would open the case and I should have the answer in 3-5 business days, if not I should called them back. I also sent an email and they gave me the same answer, that when the investigation is completed they will contact me. The 5 business days passed last monday, so I called the call center again and told me that I should contact the Office of Test Integrity. I tried twice and after 20 minutes they put me on voicemail. I will try calling again this week.

As I want to avoid having troubles again, I booked for the 19th an in person appointment in the nearest test center. But I want the money of my previous online appointment back :(
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Re: GRE Terminated - Security Issues [#permalink]
Expert Reply
fs94 wrote:
Hello,

Unfortunately not. I called the call center the following day, and after waiting for 40 minutes they picked up. They said they would open the case and I should have the answer in 3-5 business days, if not I should called them back. I also sent an email and they gave me the same answer, that when the investigation is completed they will contact me. The 5 business days passed last monday, so I called the call center again and told me that I should contact the Office of Test Integrity. I tried twice and after 20 minutes they put me on voicemail. I will try calling again this week.

As I want to avoid having troubles again, I booked for the 19th an in person appointment in the nearest test center. But I want the money of my previous online appointment back :(


How did the test go??
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Re: GRE Terminated - Security Issues [#permalink]
1
It went well!! 322. It was much better for me to have it in a test center

About the original test, they told me I wasn’t applicable for a refund 😞

Posted from my mobile device
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Re: GRE Terminated - Security Issues [#permalink]
Expert Reply
fs94 wrote:
It went well!! 322. It was much better for me to have it in a test center

About the original test, they told me I wasn’t applicable for a refund 😞

Posted from my mobile device


Congrats on 322!
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Re: GRE Terminated - Security Issues [#permalink]
The same thing happened for me brother.

It's been 3 days of hell, emailing and calling their offices all the time. It's nothing for them, but it's everything for me.

Now that I know that there's no refund for you, and no reschedule, I've booked mine for 30/03, where I will kick their asses.

Sadly, I will not make it to the deadline date (1st of April) to apply for the MSc program that I want, but I promise that I will make it and GRE will hate me.

They are really bad scammers.
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Re: GRE Terminated - Security Issues [#permalink]
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