Quote:
The vice president of human resources at Climpson Industries sent the following recommendation to the company's president.
"In an effort to improve our employees' productivity, we should implement electronic monitoring of employees' Internet use from their workstations. Employees who use the Internet from their workstations need to be identified and punished if we are to reduce the number of work hours spent on personal or recreational activities, such as shopping or playing games. By installing software to detect employees' Internet use on company computers, we can prevent employees from wasting time, foster a better work ethic at Climpson, and improve our overall profits."
Write a response in which you examine the stated and/or unstated assumptions of the argument. Be sure to explain how the argument depends on these assumptions and what the implications are for the argument if the assumptions prove unwarranted.
The vice president recommends to implement electronic monitoring of internet useage among the employees of the company based on the conclusion that restricting the use of internet will increase the productivity and improves the work ethics of the employees and will also improve overall profits of Climpson. The author invariably assumes that the employees use internet only because of personal activities. She also assumes that the proposed electronic monitoring is flawless and also assumes that such restrictions and monitoring of employees will boost their productivity. Although there may be some substance in the argument of the author, it is rife with many hollow assumptions and hence is deeply flawed.
The assumption that the employees use internet only for personal and recreational activities has not been backed by any evidence. For example, no preliminary enquiry has been done to arrive nor any substantial proofs have been collected like CCTV footage to support the conclusion. If the author had done some fact finding before assuming such assumption, she might have came to know that many of them uses the company’s internet for professional help and guidance available on the internet related to their assigned tasks.
Another major assumption the author makes is that the electronic monitoring will be cent percent efficient in tracking the exact cause of internet usage by the company’s work force. Internet is like a web, one link is related to another and in such a scenario, the monitor will register a frivolous usage. For example, an employee may be using the internet for searching a topic of science which may be detected by the employed monitoring system as a personal usage for employee’s school going children. If the vice president had done the testing of such monitoring system before recommending it for deployment, she might have found that its indeed a threat to privacy and is generating a frivolous track records.
Although, the recommendation is flawed by many unsupported assumptions, but if the vice president had conduct a survey among employees about their opinion of being monitored by a internet monitoring software, the recommendations would have been considered cogent. But present state of recommendation may turn out to be counter productive for the employees as they may fear of being monitored and may fear about their privacy being violated.
In a nutshell, the argument failed to present a cogent reasoning and the assumptions are deeply flawed without any serious back up by facts and surveys.